Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. If the response is helpful, please click "Accept Answer" and upvote it. Troubleshoot the Install Application task sequence step in Configuration Manager If the application runs at the end of the installation and requires an account, the app will be run a system and fail to authenticate which can cause the install to time out and report it failed to install.Ģ,It's recommended to review the logs for further troubleshooting, please refer to: If it's a user based MSI installer it will fail. If your install string needs access to a share but system doesn't have access to that share it will fail. Required installs will install as system while available installs will install as user. Thanks for posting in Microsoft MECM Q&A forum.ġ,In your application, are you setting "install as device or user"? This will affect how the application is deployed. ![]() We have to deploy required because we are in an educational environment. There is nothing I can do at the SCCM or Client side to solve this. The 2 different vendors of both installations can’t solve my problem. Unpacking C:\Program Files\Maple 2020\Python.X86_64_WINDOWS\Lib\site-packages\tensorflow_core\include\third_party\eigen3\Eigen\EigenvaluesĪlso Vectorworks just hangs while unpacking from the SCCM source. if the logs are generated on at 19:18 then in the bitrock log file 'log started at 20:16:32' will be mentioned. At the time of installation, the log that is generated and the time when log file is generated are mismatching. So what about the vendor installer logfile? I am using bitrock installer to build an installation image. It doesn’t matter how we call the installer + switches (CMD, Poweshell or the EXE directly) The timeout set in de deployment options kicks in, this is clear in AppEnforce.log. We can click the package in Software Center and both applications install fine, without errors.Īs soon as we deploy those applications required (without any change to the deployment type), the application installation will start, but will hang during the extracting phase of the installer. 2 total different applications with one thing in common, they both use the “bitrock installer”.īoth application install just fine if we have an available application deployment. ![]() ![]() Those 2 applications are Maple and Vectorworks. Both applications are using the silent install switches provided by the manufacturer. I’ve seen 2 applications which are not installing with a required deployment. There should be no technical difference between a required an available application deployments. I packaged and deployed thousands of applications via Config Manager and other tools.
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